The 2026 Local Business Reputation Report – How Reviews, AI, and Video Are Reshaping Customer Trust
Almost everyone, about 97% of consumers, checks reviews before choosing a local business. But they’re not just looking in one place anymore. The average person now checks up to 6 different platforms before making a decision, including Google, Facebook, AI tools like ChatGPT (which is growing VERY fast), and even video platforms like YouTube. This […]